Clinic Information

Appointments:  Both clinics are open Monday – Saturday. Appointments are required for all massage therapy sessions. On your first visit, we will ask for a credit card or home mailing address to hold your appointment. We will ask you to observe our 24 hour cancellation policy to insure the integrity of the clinic and avoid charges.  

Check In:  Please arrive 5 minutes before your scheduled appointment time to fill out or update medical information. Payment for services can be made with credit cards, cash or gift certificates. Prices, services and hours of operation are subject to change without prior notice. In order to promote relaxation, please silence cellular phones and portable electronic / communication equipment upon entering the clinic.   

Cancellation Policy:  Because time and a therapist are reserved especially for your care, we ask that you cancel or re-schedule your appointment with 24 hours advanced notice. If you cancel your appointment after the 24 hour allowance or no-show a scheduled appointment, you will be charged the full amount of your scheduled session. Consideration will be given for true emergencies. Thank you for your efforts to help maintain high standards of patient care and the integrity of the clinic.

Late Arrivals:  We will hold your appointment for 15 minutes after its scheduled start time. Late arrivals will receive the balance of the time remaining for their session and charged in full.  If you are late, we will do our best to provide an excellent session with our remaining time. High standards of patient care depend upon equal treatment and consideration; therefore sessions must begin and end on time.

Gift Certificates:  Gift certificates provide the perfect avenue to wellness and are always appreciated. Certificates can be purchased for any amount in the clinic or over the phone. There are no refunds on gift certificates and they will expire 6 months from the purchase date.  Gift certificates must be presented at the time of services. Certificates are great for Birthday’s, Anniversary’s, Holiday’s or to celebrate a friend or special occasion.

Insurance Patients:  We accept and bill Workers' Compensation Insurance and some Auto Accident Insurance Claims with a Physician's referrral and pre-authorization/case review.